A good thirty years ago (plus), I visited my wasband’s grandparents who had just sold their little house and moved into a care center. They were in their nineties and had never used a computer and smart phones were still in the future.
Wasband was (is?) a techie/programmer. As we were sitting with his grandparents, he started talking about his job and I could see the two of them beginning to glaze over. It was clear that they really didn’t have a clue about what he was discussing. I remember thinking two things. First, why doesn’t he notice them and shut up? Then I thought how sad it seemed that the world was whizzing past them.
Fast forward all these years. WordPress went wonky on my phone today. It’s been more or less stable for 18 months, since I got this phone. In fact, whenever baboons mention that WP isn’t doing something, I keep quiet, since it hasn’t been happening to me. And now it’s happened to me.
It took me a while to get somebody at WP on the chat function and it became clear to me almost immediately that I have become wasband’s grandparents.
WP: What browser are you using? VS: I have a Safari icon that gets me to the internet… assume that’s the browser?
WP: Are you opening WP in the app? VS: If I have an WP icon, isn’t that the app?
WP: Can you take a screenshot for me? VS: Not until I can get my daughter in here to show me how?
VS: I have the screenshot on my desktop – how do I get it to you?
WP: Is this issue happening on your laptop, your mobile Safari or the app? VS: Mobile Safari???
These are just a few. After about an hour “chatting”, my poor WP guy has had to start a bug report and we’ve moved the discussion over to email. Not sure when it will get solved. Luckily everything is working fine (so far, knock on wood) on my laptop. Phone is somewhat functional, just making me sign in for every comment, which stinks.
My “Happiness Engineer” is probably not happy himself right now, since he spent at least an hour and didn’t fix my problem. I did give him permission to laugh to himself and roll his eyes during our chat.
In what ways have you become your parents/grandparents?