Our Governor is a former Big Tech guy, and I am pretty certain the State IT Department is a trial and a headache for him. He was successful in the private sector, but this is the public sector, and things are somewhat different here.
For some reason, the State Unemployment Office, and only the State Unemployment Office, is supported by an extremely old computer system for which there is no IT support in the State. In fact, there is no support for the system or its programs in the entire US. The only people in the entire world who still know how to fix this system are in Latvia.
The Governor is really upset about the millions of dollars the State is paying Latvians to keep the system up and running. This has apparently been going on for years. He is proposing a huge item in this biennium’s budget (yes, the ND legislature only meets every two years) to replace the system. I would assume the legislature would go along with this, but you never know. It may cost less in the short-term to keep employing Latvians instead of a huge capital outlay right now. We shall see how the upcoming legislative session turns out.
What country would you like to visit to repair things or teach people skills? What country would you like to hire repair people from, if it meant they would come to your house to make the repairs? What would you want them to fix?