I have been blessed for the past five years with having a relatively conflict free workplace. Prior to that I endured fifteen years of torture with a very narcissistic colleague who was mercifully escorted out of the agency and told not to return.
There have been extreme changes in my agency in the past year, in terms of who we serve and the service model we now embrace. I can deal with those things. There is a consultant from another state agency, however, who has been charged with helping us through these changes. We meet primarily through video conferencing. That is a good thing, because if we were meeting in person I would probably start throwing things at them and shouting. A person who just started working for our department probably shouldn’t be acting as though they are in charge of every aspect of policy for every single agency they consult to. This person is young and tactless. They don’t have an understanding of how things in our department work statewide, and don’t understand that the needs of Fargo (where they work) are different than the needs of the western and more rural parts of the State. I am being thoughtful and strategic in dealing with this. It isn’t easy.
Workplace conflict is tricky. You have to find solutions without causing a ruckus, hurting feelings, or getting fired. I have a temper that I have to rein in a lot these days. I find humor helps. I can do this.
How have you dealt with workplace conflict?