I am sorry to inflict yet another tale of my work place on the Baboons, but this is something big. Tomorrow marks the end of an era where I work. We are transitioning from the computerized medical records system we have used since 1999 to a completely new one. The new one is complex, completely different, and incompatible with the old one, and is still being tweaked and altered as we speak. We go online at midnight tonight. We were supposed to go online a year ago, but they decided it wasn’t ready. Well, it still isn’t really ready, but it is starting anyway. It will be used by all the human service centers and the State Hospital. It will be the system by which we document all our all our progress notes, evaluations, assessments, billing information–all the records of client services at our agencies.
All our old electronic records are to be transferred to the new system by midnight. It is interesting that none of the private pay insurance information transferred, so the business office folks have had to manually enter all the insurance information for all the open clients. I wonder what else didn’t transfer. They had a trial run of the system a couple of weeks ago, and the whole system crashed when the hundreds of employees tried to log on to it.
In 1999, many employees retired so they wouldn’t have to start using an electronic record system. We haven’t had mass retirements, but the anxiety this change is causing is palpable.
Oh, change in the work place can be hard. We are prepared for a wild ride.
What major changes have occurred in the workplace for you in the last 20 years. How do you deal with workplace change? What changes do you worry about for the future?