Category Archives: Technology

Checking Out

I’m not a huge fan of the self-checkout.  Mostly because I’m not good or fast at it – nor are a lot of folks that I see – meaning an employee still has to come deal with me.  In trying to be kind to corporate America (yeah, I know, I know), I like to pretend that the employee hours saved at the check-out areas get shifted around to other parts of the store. 

Friday morning, with YA working from home, I was freed up from staying home with the contractor so ran a whole bunch of errands; one of these errands was at Michaels.  They installed a couple of self-checkout units in my local Michaels – about 8 months ago.  Usually if there is a cashier, I let them do the work.  On Friday when I came around the corner, there weren’t any cashiers to be seen and I only  had about six items so I went with self-checkout.  Of course, since I’ve only done this a couple of times at Michaels, I was VERY slow, checking the sale price on every item and then logging in so I could see if I had any coupons.

While I was poking along, a family of three followed into the check-out area, an older woman and what was probably her daughter and son-in-law.  She did not know how to use the self-checkout and she was NOT in the mood to let the younger generation to show her up.  So now both of the self units were occupied and the line behind us was piling up.  The daughter was getting impatient and called in a very loud voice for casher assistance.   As I was finally finishing my session, the daughter called again, even more loudly.  As I exited the store, I counted the line waiting to checkout – nine folks – and still not a cashier in sight. 

I know that many retail establishments would prefer that all of us just get with the twentieth century and embrace self-checkout but based on what I experienced and witnessed at Michaels, it won’t be happening any time soon!

What are some of the oldest chain stores in America?

Turning….

Over the weekend I was driving in the left lane on 66th when a white car pulled in front of me.  I was started to grumble my usual sarcastic “Thanks for signaling” when I noticed the driver had his left arm sticking straight out of his window.  After a bit I thought maybe he was signaling his turn but that seemed so ancient of a gesture that I was sure I was wrong.  Then he signaled again with his arm when he moved over into the left-turn lane. 

His brake lights were working fine so I don’t know if his turn lights don’t or if he just likes the breeze on his arm on a lovely day.  What I do know is that using your arm for a turn signal, while it was taught routinely when I was a kid, is not taught now.  YA had no idea what I was talking about when I asked her.

Do you have air-conditioning in your car?  Or do you prefer opening the windows to get the breeze?

Low Tech

Wednesday was the most frustrating day. I drove from St. Cloud to near Oshkosh, WI to visit husband’s sister and BIL. I have never encountered such road construction for so many miles. The trip took about six hours. The day before our trip to St. Cloud took seven hours. I haven’t encountered such traffic for a long while. Where are all these people going?

One of the detours near Watoma, WI took us past several huge fields of cabbage. That was lovely to see. When we arrived at the family house, I found that they didn’t have wifi, so I couldn’t use my computer to show them the Ancestry info I had promised them. They have a computer and pay for wifi but have it all unplugged and turned of. This is a low tech household. We will go to the local library to access the wifi there. Whatever works, I guess. One problem is that I couldn’t figure out how to insert a header photo on my phone. Maybe I will add it tomorrow at the library.

Tell about your most memorable trip? How do you deal with being off-line?

Write On

I do a lot of note taking in my job. I administer tests of personality, intelligence, cognitive functioning, and adaptive functioning to people through the age span and I have to record their anwers verbatim, quickly. I conduct in-depth interviews and have to get the information jotted down. My favorite writing instrument is a 0.7 Pentel mechanical pencil. I have used them since grad school. I am spoiled at work since I am the only person there who uses mechanical pencils, but the Business office person manages to find a State approved procurement source for them.

Husband does exactly the same work I do. He prefers ink pens, preferably a Pentel Energel Needle Tip 0.7. He buys his own at a local office supply store. Our dog prefers either pen or mechanical pencil, since both are so delightfully crunchy when he steals them out of briefcases and off tables and chews them up.

A friend of mine with MS used to see a neuorologist who would dictate his progress notes for each session during each visit simultaneously while he interviewed her. She said it was rather disconcerting to talk to him while he was repeating everything he wanted in the note into a dictaphone. I am sure someone else transcribed the note. We used to dictate our evaluations using dictaphones, and then into voice recognition software when that became available, but at this point we type reports right into the computer into an evaluation template. No wonder Husband got carpal tunnel issues from all his years of typing. I have been lucky in that regard.

What is your favorite writing instrument? What is the first typewriter you ever used? How fast could type in your prime? Ever read your medical chart?

Gimme gimme

All of our car talk the other day struck a nerve here.

YA loves cars.  She has always had all the cars in the neighborhood memorized and can tell you the make of any car she sees as we’re driving down the street.  I wondered if she might go into some kind of automotive engineering but she never seemed interested in that route.

When it was time for her to purchase her first car, she did a lot of research.  Unfortunately the first car we went to look at turned out to be one of those cars that was totaled out by an insurance company and fixed up by a third party.  As these cars are generally not insurable and YA needed my name on the loan paperwork, I was able to put my foot down easily on this. 

The second car was at a dealership and didn’t start.  I would have left right then – what kind dealership doesn’t even run down to check that the car will start before an appointment?  But she pleaded with me so we looked another car on the lot.  It didn’t look to me like the kind of thing she would like but she REALLY wanted a car.  The salesman then tried to convince her (while I sitting right there) that leasing a new car would be good.  Her eyes got that kind of glazed-over look.  I squashed this idea as well as telling the sales guy that he was out of line.  But she REALLY wanted a car, so ended up buying one that had fairly low mileage and pretty good price.  I told the sales guy that if he was even thinking of telling her it was pre-owned by a little old grandma, to think again.

This was the car that got sideswiped and totaled out two years later.  Back down to a different dealership.  This car turned out to be a stick, which was why it had been sitting on the lot for a while; the website didn’t say it was a manual so everybody who came to see it passed on it.  I suggested to her that if the dealership couldn’t be bothered to fix the listing online, maybe they weren’t to be overly trusted.  But she REALLY wanted a car so she signed on the dotted line.  Luckily she learned to drive in Civetta, my Honda Civic, which had been a stick. 

She’s whined about this car for a bit over the last few years and in the past month or so had set out a timeline (about 8 months from now) for looking for a new car.

Fast forward to last week.  I got some frantic texts – she had locked herself out of her car at the station/carwash down the street.  Apparently she got out of the car to pay for the carwash and the door swung shut.  I know you’re thinking, how did it get locked?  Well, if the car is RUNNING when you get out to pay for the carwash…….  I drove down with her spare key, but of course it didn’t work.  It took about 20 minutes and $80  to get somebody there to break into her car (AAA had a 2-hour wait).  As I was driving home I thought to myself “that’s the nail in the coffin for that car.”

And I was correct.  A couple of days ater, she took off at lunch with a “I’m going to look at a car” called over her shoulder.  I thought to myself “she’s going to buy a car today”.  Luckily the days of my having to go with her are over.    I was correct again – she bought a car.  A new car.  Honda (I can’t remember the make) with some kind of hatch back and I think it’s a hybrid as well.  Won’t know for sure until the end of June when she picks it up.  She’s done the math and says she can afford it, although she did sheepishly say she should probably cut back on some of her clothing/shoe purchases for a while.  Good thing she’s living rent-free with mom!

There’s been A LOT of car talk the last few days – I’m just grinning it and bearing it – hopefully it will die down for a bit soon.  At least until it gets closer to the car’s arrival!

What is something that you just had to have?

I Saved The Day

Saturday was blustery and rainy here, a good day to stay home and clean and cook. I made some Tuscan white bean and chard soup, and Husband made goat leg in the tagine.

We stream MPR classical when we are home. About 3:00 the music went silent. We had lost wifi and the Internet, and our land line phone went dead. I waited about 20 minutes for it to go back on, and then phoned the local phone company that provides our cable, land line, and Internet. First I talked with an Internet guy who transferred me to a phone woman. I guess phone service takes priority over Internet service and he thought I would get better results talking to the phone person. She had me unplug and then restart the modem that controls all the services, but that didn’t help. She then transferred me to a very nice man named Leonard, who said we probably needed a new modem, and that he would get in his truck and come right over to replace it.

All the support folks I spoke with said there were no reports of service interruptions in my neighborhood. We waited for Leonard for more than an hour when he finally phoned and said that something on top of a utility pole at the end of our street had melted, and that he and another guy were fixing it. All their custmers in our neighborhood had lost their service and I was the only one who phoned to report it. Husband took the dog for a walk and saw Leonard and his coworker up the pole fixing whatever it was that melted. By 6:30, everything was working again.

I am waiting for the neighbors to hold a parade in my honor for saving the day. I also am impressed with the local phone company for sending out service technicians on rainy Saturday afternoons.

What are some positive and/or interesting customer service experiences you have had? Have you ever saved the day?

Cyber-Ooops

I made a mistake over the weekend.  I accidentally clicked on a YouTube of a couple building a tiny house from the ground up.  I didn’t watch the whole thing but it was enough for cyberspace to jump on it.  This morning my YouTube feed is filled with tiny house videos.  They have not completely supplanted my usual card-making, dogs, Harry/Meghan (proverbial train wreck) videos, but there are A LOT of tiny house stuff.  Sigh.  I know that if I don’t open any more, they will eventually fade away but it’s a little irritating that cyberspace is so completely curating my online experience. 

Then yesterday I opened up YouTube on my work laptop to look for a band for a client.  The feed was nothing like my home feed and had a preponderant amount of “relaxing music” videos.  This didn’t surprise me at first because my main use of YouTube at work has always been background soothing, relaxing music.  When I started to think about it, I wondered how YouTube knew this… after all, this laptop is not the laptop I had before I retired.  And I haven’t logged onto YouTube using a work address since August.  So how did YouTube know, without my even asking, that relaxing music is likely to be what I want?  This is just a hypothetical question – I’m sure I wouldn’t understand a real answer about the algorithms used by YT, FB, etc.  But it is a little eerie and does make me wonder what my feed would look like if I searched for other random items every few days?

Do you care enough about anything to follow it in cyberspace?

It’s a Streak!

While I was in Green Valley, I hit my 1,000-day streak with my Italian lessons on Duolingo.  I can’t think of anything I’ve ever done 1,000 days in a row, except for being a parent and breathing in/out all day!

I spend more time on my Italian these days than when I started.  You’d think that 1,000 days would make me fluent but when it’s only 15-20 minutes a day, that won’t quite do it.  I can read a fair amount of Italian at this point and if an Italian person spoke to me VERY slowly and didn’t get too complicated, I could understand.  My accent is OK but speaking is my least proficient area – I’m still a bit slow on the uptake when trying to put sentences together. 

The chance that I’ll ever actually get to use my Italian proficiency is pretty slim; not sure I’ll be getting to Italy again in my lifetime, but I figure I’ll keep it up as long as I’m still enjoying it. 

What would you be willing to do for 1,000 days straight?

Meh

I think I’m a fairly upbeat person most of the time.  So when I’m crabby, I really feel it.  It was just one of those days where every little thing built up.

Finally got through to somebody about the dishwasher and got answers – not what I really wanted, but at least answers.  My recent excellent experience with the cabinet installation did not suddenly make me think all projects would go on schedule and be hunky dory but when they showed up with the dishwasher and couldn’t de-install the old one, and couldn’t explain why to me because they didn’t have much English and my Spanish doesn’t include any electrical- or plumbing- detailed vocabulary.  Did get somebody on the phone from the company who would translate, but the end is still the same.  No dishwasher installed today.  Plumber today.  Maybe.  All this has required that I change plans for lunch today.   Meh.

Then I got an email from my ex-boss.  I officially “start” work tomorrow, although until I have a computer and the program is ready to turn over, I won’t actually be doing anything.  Meh.

My favorite tv channel hasn’t been “connecting” today.  You’d think that since I’ve seen every episode of Midsomer Murders, this wouldn’t be that big a deal.  I can watch old episodes on Freetevee but it’s not the best app for reception.   Meh.

My stamps came from the post office today but I only got half of the order.  23 minutes on hold before Customer Service picked up.  She was very nice and apologetic and the rest of the stamps should be here later this week.  Meh.

I took out all my frustration on a non-person, the Xfinity survey system.  After unsuccessfully trying to figure out my tv channel problem, I got an automated survey from Xfinity.  If you were at Blevins on Sunday, you’re probably laughing right now (we did vent a bit about surveys during book club).  I was vicious with a Zero and a No I wouldn’t recommend and No, you didn’t resolve my problem.  Unfortunately I know the information will go nowhere and it didn’t actually make me feel less crabby to savage the Xfinity survey.  Meh.

How to you un-crabby yourself?

GunDel?

Photo credit: Fernhern A/S

I see in the news that they are building what will be the world’s longest immersed tunnel.  Linking Germany and Denmark under the waters of the Baltic, construction actually began in 2020 and is expected to be complete by 2029

I’m sure lots of folks are excited about this but not me.  I don’t even like driving through the I94 tunnel downtown and last month when folks got stuck in The Chunnel for several hours, I almost had a panic attack just reading the news story about it. 

Any phobias you’ll admit to?