Category Archives: Business

In Your Honor

My best friend really loves coffee. She usually drinks it cold, but she has to have several cups a day. When I was visiting, I made a pot in the morning, had one cup, and poured the remainder in a quart jar for my friend to drink cold with cream for the rest of the day.

Friend used to live in south Minneapolis years ago, and frequented a coffee shop run by three, identical triplet sisters. They have expanded their menu and offerings, and seem to be quite successful. She still gets there on occasion on her days off. Friend told me that they named a coffee drink, The Gloria, after her. I forget exactly how this came about, but it seems my friend had an idea for a variation on a coffee drink, and it was popular.

I don’t know what I would want named after me . A therapeutic technique, a tomato variety, maybe a dessert or a soup? I would want it to be simple yet elegant, easy to accomplish, effective, sort of like Alfredo of fettuccini fame. Certainly not a hurricane or a typhoon.

What would you want named after you? How do you like your coffee or tea?

Take a number, please

I recently visited the nearby Department of Motor Vehicles office to renew my driver’s license.

My oldest memories of visits to the DMV usually involved walking up to the dispenser on the counter and receiving from it a little piece of paper with a preprinted number on it.

It was a small thing, not more than two inches square, with a perforation to facilitate easy tearing off.

This time, I walked up to a table just outside the door to the office, with an employee seated at it. She had an instruction sheet with a QR code. I stood in line while a guy tried to scan the QR code. It apparently wasn’t working for him, so the woman pointed to the instruction sheet and told him to text this code to that number. He looked at his phone and, although I couldn’t hear precisely what happened, the face he turned toward the employee spoke of disappointment. The woman said, “Okay, I’ll go get you a number.” She went into the office and returned with a Post-It® note that she handed to him.

The next woman in line tried to scan the code, and then said, with an apologetic shrug, “I’m sorry – my battery’s going dead.” The employee responded, “Okay, I’ll go get you a number.” Another trip to the office, and a Post-It® note.

I was next. The instruction sheet with the QR code on it was covered in a somewhat rumpled sheet of plastic, so it was giving my camera a weird reflection, and after i had failed to get a good image for maybe twenty seconds or so, the employee pointed to the next part of the instruction sheet and said, “Text this code to that number.” I texted the code, and then it pinged back an error message that said, “Please provide a ten-digit mobile number or enter a valid code.” I read it to the employee. She said, “Okay, I’ll go get you a number.” Off to the office. Post-It® note.

At this point, I was considering making a comment on the process…maybe saying something like, “You know, I saw a cool thing the other day – it was this little dispenser on a counter, and you walked up to it and it had these numbers on paper, and the paper was perforated, so you’d tear one off. And it was sort of like, you know, a Post-It®, but not sticky.”

I thought, though, that the woman at the table probably doesn’t appreciate smart-alecky customers. So I accepted my Post-It® and said “Thank you.”

Got any smart remarks you’ve wanted to make but haven’t?

Goodbye, SBM

We heard the sad news early in March that our one, true office supply store closed. Southwest Business Machines was a fixture in town, and it was a good place to find just the right office supplies that Walmart didn’t have, or either had cheap and unsatisfactory versions of what we wanted. Husband is very fussy about his pens, and they have to have just the right ink flow and roller size. He also liked their brown, expandable folders with elastic closures. I liked the pink pencil top erasers that work much better than the cheaper red ones. I use a lot of pencils in my psychological testing. I like the blue .07 mechanical Pentel pencils they had. It was also a good place to buy computers and printers, and they installed our new printer in January. Husband could buy #3 pencils by the box.

Last summer the road in front of the store had major work with lane closures and detours, and I think that business suffered. I image that office supply stores like SBM have a hard time competing with the larger stores like Office Max. The nearest big box office supply store, aside from Walmart, is 100 miles away. I have a hard time justifying driving 100 miles for pencil top erasers. There are office supplies at our work, but the State purchases what is the cheapest and not necessarily the best. I guess we will have to stock up and be opportunistic shoppers of office supplies, just like we are with groceries.

What are you particular about? What are your favorite office supplies? What stores are you mourning?

The Sunwise Turn

I’m reading a quaint little memoir called “Sunwise Turn: A Human Comedy of Bookselling”.  Two women, with no bookselling experience decide to open a bookstore in New York in 1916.  The book was written in 1925.  It’s a fascinating story of how they got started and how they survived.  The book downplays the fame of the store, but online you can easily find a history of the store which was also a salon for up and coming writers as well as an exhibition and performance space. 

Early on in the book, the author describes how they came to name their shop:

The name was one of the crises through which we had somehow to get.  There is sin and virtue in a name.  We wanted a name that would mean something.  Everything was to be significant.  All kinds of titles of the thumb-mail variety were offered.  My partner telephoned me one day that Amy Murray had drawn up in the net of her Gallic wisdom the name ‘The Sunwise Turn”. 


They do everything daesal (sunwise) here” – Father Allen had told her of the people of Eriskay – “for they believe that to follow the course of the sun is propitious.   The sunwise turn is the lucky one.”

The key goes sunwise; the screw goes sunwise; the clock goes sunwise.  Cards are dealt with the sun.  The Gael handed the loving cup around the banqueting table sunwise; he handed the wedding ring and loaned money sunwise  An old sea captain who once came into the shop told me that wind and weather go sunwise, and once when I called in our Swedish contractor, Behrens, to confer with him about the furnace, eh said: “It out to be in the other corner of the house, maam.  I always put my furnaces in the north end.  Heat goes with the sun.”

I’m pretty sure naming your bookstore “Sunwise Turn” breaks every rule you can find about picking a name for your business.  It doesn’t say anything about what the shop sells and it’s unbelievable obscure, but I really fell in love with the name and the thought and meaning behind it.  Makes me want to open up a shop of some kind, just to use the name again.  

Let’s say you are opening a shop of your own next week.  What would you sell?  And what would you name it?

Just a Splash

On an average day I drink one can of pop.  Every now and then two.  But caffeine makes me crazy and my stomach doesn’t like most of the white pops and, of course, I’m so used to the taste of diet pop that I don’t want the sugared ones.  That cuts down the field of possibilities quite a bit.

Unfortunately a pop that I really like is Cherry Diet Pepsi. A couple of years ago, I tried to wean myself off because of the caffeine and it was really hard.  Caffeine Free Diet Pepsi is OK but without that cherry, I just wasn’t won over.  Then I realized I could make my own CCFDP with just a little splash of grenadine.  Little bottle of grenadine in the cabinet, pop in boxes under the microwave and I’m set.

Then pandemic hit and those dreaded words “supply chain issues”.  Within a year, I was having to hunt around for my beloved CFDP.  Then I couldn’t find it at all, unless I wanted to pay five times the usual price online. No thanks.  I even emailed PepsiCo to get their take and, as I should have expected, they gave me a non-answer and a link that didn’t work.  SIGH.  I saw stories online about aluminum shortages and figured that CFDP was probably at the bottom of the pop totem pole when it came to handing out the aluminum. 

I kept one box of CFDP in the back corner (for emergencies?) and then I resorted to Caffeine Free Diet Coke.  It’s OK, but not quite what I like best.  For awhile every time I was in a grocery store (not as often as you would think, thanks to drive up delivery), I would wander down the pop aisle… nothing.  So imagine my surprise last week when I was actually in the Cub near my house and VOILA…. a little stock of CFDP.   I bought 4!  I don’t know if this will be the end of my pop woes, but this will keep me going for at least a month!

Tell me about a product that you miss.

Why?

My company is still on “work from home” protocol.  For another week and a half.  You can work in the office if you want or you can work from home.  Most of us have been given an additional big monitor so that we can have one at the office and one at home so working at home is a pretty sweet deal.

There are people going in but not many.  I had to check on a mailing yesterday in Building 5 and it was quite deserted.  Echo-y even.  In cutting through the back hallway to get to the mailing center, I turned a corner and found a little nook with a printer on a table, a rug and five chairs.  There are no offices nearby.  And with hardly anyone in the building, the nook had an eerie, otherworldly feel.  Kinda like a surreal set in a Man Ray movie. 

I thought about this funny little scene all afternoon.  Why a printer there?  Why a rug?  And for heaven sake, why all the chairs?  Does someone really think there will be enough paper shooting out of this printer that there needs to be a waiting area?

Do you have a favorite chair?  To snuggle up in to read?  Or to watch tv?

Nevermore

Today’s farm memoir comes to us from Ben.

I wrote this story 18 years ago when I sold the milk cows. Been a lot of changes since then. I don’t regret any of them. I notice I wrote my knees and shoulders hurt back then. Can’t imagine what they’d be like today if I was still milking. I just couldn’t; I’d have never physically been able to do it this long.

Nevermore

Today I’m not a dairy farmer anymore. Sold the milk cows. The cows were my friends and I was sad to see them loaded into the truck and leave… but it was just time. And I have to say that now that it’s over and done, I feel a million pounds lighter; a giant weight off my shoulders.

The cows were a big part of my life–and had been since, like, forever; I was always down in the barn growing up. Started helping Dad with milking when I was 10 years old. I was the fourth generation to be milking cows here. My Great Grandfather came to this farm in 1896. Built the old barn we call the granary in 1899. The first part of the dairy barn was built in 1924. Dad added onto it a couple times in the 1940’s and 50’s.

Mom and Dad built a silo in 1968, built another in 1976, built the pole barn, tore off part of the granary, built a couple machine sheds, and knocked down an old smaller silo. Mom and Dad also tore down the old house and built a new one.

You all know I gave my cows some rather… esoteric names… The auctioneer has a list of the cows coming in and sometimes he could read the ear tag and know who’s selling and other times I’m calling out names as they’re coming in: Erica, Louise, Lynnette, Kaylannii (auctioneer shakes his head), Comet, Antigone — which, of course he pronounced ‘Annti – gone’ and I had to say (phonetically here), “An-tig-o-knee; daughter of Oedipus from Greek mythology.”………. silence in the ring………. auctioneer says, “Ohh-kay…” Guy in front of me turns around and says “I don’t think they got that…” And Lynne Cow. The cow I named after Lynne Warfel-Holt, classical music host at Minnesota Public Radio. I told who she was named for and asked whoever bought her to please contact MPR and let Lynne know they were the new owner. They worked pretty hard at selling her. Kept saying she’s the only radio cow in there today. Ya know, I may not have had the best cows, but they sure had personality! And the auction people had more fun selling my cows then they did the rest of the cows!!

It was just time to do it. Kelly and I had been talking about selling, and weighing the pros and cons; definitely more pros to selling them than cons. (But the little voice way in the back of my head keeps saying “I sure hope you know what you’re doing.”) Hey, supper at 6:00, vacations, maybe my knees will still function in a few years, doing more things with the kids, maybe my shoulders will feel better, VACATIONS, etc.

Primarily it was a financial decision. Milk prices have been in the toilet the last two years. I was low on cow numbers the last 6 months and the price of replacement heifers is — and has been for the last couple years — just insanely high and getting higher. Supply and demand principles for cattle I guess. I have bought some cows, and got some bargains, but there’s no guarantee that a $1700 heifer will milk any better than an $800 heifer. I bought 3 cows and 1 heifer last spring; paid between $600 and $825 for the cows, $1150 for the heifer. All three cows turned out to be duds and two were gone by fall. I still had one of the cows, but she had to have a C-section and would not be bred back. The fancy heifer I still had but she had been bred back 4 times and I don’t think she was pregnant yet. And in the milking world it all comes down to getting pregnant and producing milk. Last week was a new high price for heifers in Zumbrota; $2260.00 for one pregnant cow. The previous high price was set just the week before. [2004 pricing]

I went to Zumbrota last week to see how cows were selling and to let them know I was interested in selling mine this week. I met with the sales manager and he escorted me into the front office, shut the office door and took my information (how many, herd averages, stanchion cows (as opposed to parlor cows)) and then he made several comments about how this is what they were expecting now and my name wouldn’t be on any of the presale publicity lest we trigger any ‘radio bandits’; people that would try to buy them before the sale to avoid the sales barn commissions. I got the distinct impression that he was trying to emphasis how confidential all this was. I went out and talked with a trucker I know about bringing my cows in and he acted the same way. It was very surreal how he kept scanning the parking lot, talking very quietly; even surreptitiously gave me papers behind his back. … very strange.

I’ll miss that big glass jar in the milkhouse called the receiver jar. It’s what the milk would come into from the pipes in the barn, before being pumped over to the bulk tank. When I was growing up and Dad and I would go to other farms, it was that glass jar that I was just fascinated with; watching the milk rush into that jar, I knew I had to be a dairy farmer so I could have that big glass jar. When we installed a different pipeline system about 12 years ago [1992] the dealer wanted me to put in a stainless steel can. I said no way; I want that glass jar! If you haven’t seen it, it’s a tempered glass globe about 18 inches in diameter. There are four glass inlets molded into it about 6 inches long; one at the bottom that the milk is pumped out through, the one at the top is the vacuum inlet and one on each side connects to the milk pipeline that runs into the barn. The deal is you don’t mess with the connections between the glass jar and the other pipe; don’t want to break that outlet off the glass jar. Dealers were supposed to have an extra jar, but I never wanted to find out. Bad enough when a motor would quite at milking time and you had to call the dealer to make a ‘barn call’. Like a plumber in the middle of the night; it wasn’t cheap.

The night the cows sold we all went to Olive Garden for supper; that in and of itself no big deal. But we went at 6:00PM; ate like normal people. Got home it was only 7:30 and the kids still had time to shower and do homework. I took the kids to daycare before school this morning. Then went to Barnes and Noble (closed until 9:00) so got license tabs for the car, went to the chiropractor who was very pleased to hear I had sold the cows, filled the car with gas, went to Best Buy (closed until 10:00).

Finishing up here with aphorism’s that seemed appropriate for the time:

—One door never closes without another opening.

From the Tom Petty song ‘Into the Great Wide Open’ these two phrases:

—The future is wide open.
—The skies the limit.

3/23/2004

What were you fascinated by as a kid that influenced you in your adult years?

The Donut Guy

At Cub last week, in the wee hours, I decided to go through the regular check-out instead of the self-serve.  I didn’t have a lot of items but I had several non-baggable items and those always make the self-checkout problematic.  As I was unloading the last of my stuff onto the conveyor belt, a guy started a line behind me.  He only had a couple of things including a big box of assorted donuts.  I smiled (although he probably couldn’t see it since I was masked) and said “Oh, you’re the donut guy this morning!”  He laughed and said yes.  Then he said “You know, I tried that Kato diet (that’s how he pronounced it) and I just can’t take it anymore.  I didn’t realize until now how much I love bread.”  I laughed too because when I tried keto, I didn’t make it long either for exactly the same reason.  I asked him if he wanted to go ahead of me since he just had two items and he answered no, since I already had all my items out of the cart.  We both left Cub at the same time and he said “have a great day.”  It was such a nice encounter in the pre-dawn hours.

Do you talk to strangers when you’re out and about?

Corraling

On Wednesday, I pulled into the parking lot of Cub Foods at 5:50 a.m.  I love doing errands early but this was early even by my standards – it was still dark.  As I pulled into a parking spot, I noticed that there were shopping carts all over the lot.  Not in their nice, neat corrals but stranded in various spots, one here, another couple there.  It struck me as funny because you never see this during the day – most folks are pretty reliable about putting the carts where they belong.  Are folks who shop in the very late and very early hours (when nobody is out shagging carts) lazier than daytime dwellers or not willing to spend more time in the dark in a parking lot than necessary?  Or does somebody come between midnight and 5 a.m. and free the carts from the corrals?

What’s the most boring job you’ve ever done?

Ooops

I like to think of myself as a decent person – not a saint, just a person who likes to do what she thinks is the best thing to do in the moment.

A few years ago Dunkin’ Donuts opened a shop on the corner of 66th & Penn.  This is smack in my stomping grounds – the area that encompasses my hardware store, the library, the post office, the gym, the drugstore, and on the rim of the perimeter, Target.  This means I have way too many excuses to be driving by that intersection; I stop at DD at least once a week, sometimes two.  Did I mention they have a drive-thru?  Once this past winter, I still had my pajamas on when I picked up my two long johns and coffee.

Yesterday morning, just after I had placed my order through the speaker, I looked up to see the driver of the black SUV at the pick-up window drop their box of donuts onto the ground.  The box flipped upside down but didn’t open.  The driver’s door opened and I expected to see someone bend over to pick up the box.  Nope.  The door just stayed open and eventually the Dunkin’ Donuts employee passed out another box.  The black SUV drove off, leaving the box of donuts on the ground.

When I pulled up, I said to the employee “Are those donuts in the box?  Shall I pick it up?”  The employee rushed to say I didn’t need to do that.  But the idea of some employee having to put on a coat, walk out and around to pick up the box that the SUV driver have dropped really bugged me, so I opened my door, picked up the box and handed it through the window.  Two employees thanked me profusely.

As I drove home I had several thoughts.  Why didn’t the SUV driver pick up the box after it was dropped?  Why didn’t they take THOSE donuts?  (I know my donuts – I can’t envision any of the donuts were damaged in that short fall.  Was it really such a big deal that I picked up the box – to have TWO employees thank me?  Why didn’t I KEEP the box myself? 

Who would have thought one quick trip to get two long johns (I had other stops, this wasn’t the only reason I left the house – I swear) could generate so many questions and considerations?

If you were going to get something free today, what would it be?