Category Archives: Technology

Automotive, Business, Technology, Uncategorized

Tired

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The last time I took Brekke (my car) into the dealership for an oil change, the attendant came to me saying that I needed new tires. He mentioned that there was a sale on tires but that the coupon would run out in two days.  When I asked if the coupon could be extended (since I didn’t have time that night), he said yes it could and said I should call him the next day to set up the appointment.  After I got home I did some research of my own on average tire wear and tear.  Then the next day I did the penny test.  Abraham Lincoln showed me the tires were just fine.  I never called the dealership back.

So when the “change oil” indicator lit up on Tuesday, I was interested to see what would happen. When I took Brekke in, would they see a note from January about tires and remind me?  Would they use the tire rotation as a reason to suggest again that I needed new tires?

But nothing. They did the oil change and the annual inspection, including the tire rotation.  Not one single word about the tires.  Sigh.  Unfortunately I know that many service folks in big car dealerships get rewarded for upselling products and service.  Now I’m stuck knowing that my service guy in January was just trying to make a sale, thinking that an older single woman would easily be persuaded that she needed new tires, even if she didn’t.

I am used to being overlooked and not taken seriously when technology is concerned in the wide world, despite the fact that I am considered a guru at my job. Young sales people look at my graying hair and my admittedly frumpy weekend clothing and often make the assumption that I don’t have any knowledge or buying power and I get fairly poor service. It pisses me off but it’s never been quite as blatant as this.

So what do I do now? Should I call the dealership and complain?

Business, Media, News, Technology, Uncategorized, Words

If You’re Going to Blow it, Blow it BIG!

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Photo Credit: Reserve Bank of Australia

As part of my job, I send out communications to travelers all the time. Most of our communications are proofed by four or five people, more if the client actually reads the copy.  Every now and then we find a typo after something has gone to print and we tend to say the same thing “How can so many people look at something and not see the error?”

Well now the Reserve Bank of Australia is asking this same thing. Their new £50 note with Edith Cohen (first woman member of the Australian parliament) has a typo.  In teeny tiny letters, as part of the background, the note says repeatedly “It is a great responsibilty to be the only woman here and I want to emphasize the necessity which exists for other women being here.”  Missing an “I” in the word responsibility.  46 MILLION of these notes are now in use around the country.  Wow – when I mess up, it usually only has an impact on 100 folks or so.

Australia says they won’t recall the notes but will correct the mistake when they print the next batch of £50 notes. This makes me wonder if folks will hang onto the notes as a curiosity that won’t be repeated, like that rare Beanie Baby or Geordi Laforge action figure without a visor.

Do you collect anything?

Business, Technology, Uncategorized, Words, work

I Can Spell That Word in 3 Letters

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“A synonym is a word you use when you can’t spell the other one.”
Baltasar Gracian

Baltasar Gracian was a Spanish Jesuit, writer and philosopher who lived in the first half of the 1600s. There are many wonderful quotes by him but when I stumbled across this one yesterday, it made me laugh.

I type A LOT for my job – letters, agendas, rosters, briefing notes, website information – in addition to the day by day routine of emails to suppliers, clients and internal teams.   Over the years I’ve had  trouble typing various words correctly.  Some of these problems with words resolve themselves after a few years but a few of them have been with me for as long as I’ve been doing this:

Deposit
Worldwide
Rolls
Accommodations
Hors d’oeuvres

Unfortunately there aren’t good synonyms for some of my words, at least not that are accepted throughout my industry. Hors d’oeuvres is a good example.  I can’t use “canapes” because that actually means something specific .  “Appetizers” is more work to type and I can’t really go with “morsel”, “tidbit”, “finger food” as these would throw my hotels and supplier for a loop.

That means I have to have work-arounds. For “hors d’oeuvres” I have an auto-fill set up – when I type “hors” and a space, then the computer fills in the rest, spelled correctly every time.  Typing in “accom” will get me to “accommodations”.  I also have an auto-correct so that any time I type “rools”, the computer changes it to “rolls”.  “Deposit” and “Worldwide” I just have to struggle with as they are too similar to other words, so the shortcuts are just as long as slowing down and typing more carefully.

Any words defy spelling for you?

 

Business, Fantasy, Kids, Technology, Uncategorized

My Groupie

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When I was in the market for a new car four years ago, I delegated the research to YA. She recognizes car makes and models; she knows all our friends’ and neighbors’ cars.  She is definitely a car person.   I gave her my requirements (hybrid, 4-door, red) and off she went.  Her research came in the form of a chart with the five cars that she had identified as possibilities.  One was axed due to being the wrong color and two were eliminated by their price.

We went and test drove the Toyota Prius and the Honda Insight. I’d never heard of an Insight before but since I’m definitely NOT a car person, I didn’t think too much about.  I love my Insight but it became clear pretty quickly that I wasn’t the only one who had never heard of an Insight.  Nobody had ever heard of it.  In four years nobody has ever recognized my car, even car people.

So imagine my surprise today, when a guy coming out of the gym as I was getting out of my car, stopped and said “how do you like your Insight?” He had purchased his Insight in November.  We had a nice talk about the mileage (great), the cost of filling up (teeny) and the blue/green light that tells you whether you are using gas or electricity (mesmerizing).  As I went into the gym and he headed to his Insight I thought “this must be what it feels like to be a car person”?  Then when I came out of the gym I’d forgotten where I parked.  Oh well.

We all have our special areas of interest. Do you have comrades in arms?

books, Food, home, Technology, Uncategorized

The New Pot

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Photo Credit: Krystal Kwok on Unsplash

I succumbed. You all probably knew it was inevitable.  I started seeing the new electric pressure cookers about 18 months back and have talked myself into and out of getting one repeatedly in that time.

Last week I got my monthly notice of how many award points I’ve earned at work. Award points can be used for the various merchandise that my company uses as incentives and rewards (we have a massive warehouse).  Except for State Fair tickets and Renaissance Fair passes, I haven’t spent award points on anything else for a couple of years so I have a big build up.  Any resolve I’ve had about not getting more kitchen toys dissolved pretty quickly.  The will-call ticket came to me on Thursday and I went over to the warehouse at noon to pick it up.

I spent an evening looking up cookbooks on the library website but to tide me over, I printed off a bunch of recipes off the internet. Six cookbooks now in transit.  And despite the fact that we didn’t really need a bunch of food prepared, I spent Saturday afternoon in the kitchen.

I did macaroni and cheese , a big pot of Spanish rice (and I mean a BIG pot) and then a really spicy black bean soup. It was easy and fun.  I figure I can probably get rid of my old pressure cooker that has sat unused in the basement for at least 10 years.

What was the last really unnecessary toy/gadget you’ve added to your world?

books, Business, Media, Stories, Technology, Travel, Uncategorized

Virtual Wanderlust

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One of the interesting parts of being a writer, advertising my books, and having an active website is tracking from where my website visitors come. Thanks to Google Analytics, I can see (approximately) each visitor’s log-in location. I initially expected most visitors to come from the Owatonna area and Minnesota in general. To a large part, they do live in those areas. But over the last three years, my biggest number of “fans” hailed from someplace called Samara, Samara Oblast in Russia. And this is #1 by a huge margin out of more than 840 locations that have been detected on my website in the last three years.

Samara is a large city (3 million +) southeast of Moscow on the Volga River. Lest you think my books have been translated into Russian and become wildly popular in a town not too far from the NW border of Kazakhstan, the real reason for my seeming popularity is probably something else.

I probably was the target of an intense robo-campaign to hack into my website by a company or an individual who mistakenly thought I had anything of value on my author website like credit card numbers. Fat chance. I don’t handle ANY transactions on my website and don’t intend to! The “Samarians” haven’t checked in with me in the past year or more, which further points to a hacking campaign that was eventually discontinued.

Nevertheless, it got me to haul out my world atlas and start looking up all the strange places where people come from who have checked out chrisnorbury.com for one reason or another. Because I’ve been in love with map reading since I was about four years old, this is a fun diversion for me. I can page through an atlas for hours, noticing towns, states, bodies of water, islands, and mountains that stir my imagination and get me wondering what a trip to that exotic (or not-so-exotic) place would be like.

So I’ve wasted lots of time wondering about other locations that show up on my Google Analytics dashboard: St. Petersburg, Russia; Vienna, Austria; Naples, Italy; Kailua, Hawaii; and Hull, England. All are places in the top 70 locations that have landed on my website over the past three years.

That leads to my question: With what places do you have a strange or unique connection that is not physical OR personal (as in having relatives or friends who live there)?

Family, Fantasy, History, Kids, Technology, Uncategorized

Zippy the Wonder Car

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With a nod to Anna, who started this discussion a couple of days back….

I bought my first car, a Toyota, when I was living in Northfield. I had spent the first winter after leaving school riding my bike out to the Country Kitchen on Highway 19 and didn’t want to do that again.  It was pale blue and got me through several winters before giving up the ghost.  I didn’t name that car; giving a name to a car didn’t even occur to me.

Then I met a woman who called her little car “Zippy the Wonder Car”. To this day I’m not sure why I thought this was so enchanting but I did, so when I purchased my next car (back in the 80s), I decided she should have a name.  She was a Honda Civic and when I discovered that the Italian word for flirt was “civetta”, I was hooked.  I had Civetta for almost 15 years.

I let Child help me name our next car, which made the process a LOT longer. This car was a Saturn Ion and we eventually settled on Ivy.  We usually called her by her whole name – Ivy the Ion.  Not quite as much fun as the Italian word for flirt, but it stuck.

My current car is named Brekke. She’s a Honda Insight and I couldn’t find any “I” names that I really liked.  Brekke is a character from one of my favorite sci fi authors, Anne McCaffrey.  Brekke is one of a few characters on the dragon world of Pern who have the ability to communicate telepathically with ALL dragons, not just her own.  If I were to live on a dragon world, that is an ability I would certainly want.

Have you ever named an inanimate object?

If not, what name would you choose for your current mode of transport?

 

 

 

 

 

 

Technology, Uncategorized, work

Change

24 Comments

I am sorry to inflict yet another tale of my work place on the Baboons, but this is something big. Tomorrow marks the end of an era where I work. We are transitioning from the computerized medical records system we have used since 1999 to a completely new one. The new one is complex, completely different, and incompatible with the old one, and is still being tweaked and altered as we speak. We go online at midnight tonight.  We were supposed to go online a year ago, but they decided it wasn’t ready. Well, it still isn’t really ready, but it is starting anyway. It will be used by all the human service centers and the State Hospital. It will be the system by which we document all our all our progress notes, evaluations, assessments, billing information–all the records of client services at our agencies.

All our old electronic records are to be transferred to the new system by midnight. It is interesting that none of the private pay insurance information transferred, so the business office folks have had to manually enter all the insurance information for all the open clients.  I wonder what else didn’t transfer. They had a trial run of the system a couple of weeks ago, and the whole system crashed when the hundreds of employees  tried to log on to it.

In 1999, many employees retired so they wouldn’t have to start using an electronic record system. We haven’t had mass retirements, but the anxiety this change is causing is palpable.

Oh, change in the work place can be hard. We are prepared for a wild ride.

What major changes have occurred in the workplace for you in the last 20 years. How do you deal with workplace change? What changes do you worry about for the future?

Art, Business, Fitness, home, Media, Music, Radio, Technology, TV

Attention Span

50 Comments

While I was standing next to my car last week, filling up the tank, I realized that the screen embedded in the fueling station didn’t just have some pop-up ads showing but an actual video stream of a basketball game. TV.

At my gym, there is a speaker OUTSIDE that plays music as you are approaching/departing the building. Equipment like bikes and treadmills all have individual tv screens and for the weight-lifting machine there are big screens hanging from the ceiling.  There is even a TV in the locker room.  In most airports you can’t find a space that doesn’t have something blaring at you. With everyone glued to their phones these days, it seems a waste of electricity.

It made me think that we have become a society with such a limited attention span that we need 24/7 entertainment. There are several folks here at my office who use earbuds all the time – even when they are away from their desks and I often see people walking along, looking like they are talking to themselves, but of course they are on their phones.

In college I had a professor who had memorized all of Paradise Lost by John Milton.  Today he’d have it downloaded to his phone so he could access it whenever he wanted!

What the largest thing you have memorized?

Stories, Technology, Travel, Uncategorized, work

Lost & Found

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On Wednesday I ran three errands over my lunch hour. When I got back to my desk, my cell phone was not in the pocket of my purse where I normally keep it.  My very first thought was that I had left it at one of the errand locations.  But then I thought about it and remembered that I hadn’t taken it out of my purse at any of those places.

Maybe it had fallen out of my purse in the car or on the way from my desk to the car. I went out, searched all through the car, including moving the seats forward and back to check underneath.  Then I looked again.  I emptied out my purse twice.

Then I decided to re-trace all my steps and drove back to all three of the places I had been over lunch. Weirdly, in all three places, the same spot I had parked in earlier was open when I arrived.  I looked in the spots, looked under the cars on either side, went into each establishment and asked if anyone had turned a phone in.  Nope.

Sadly I returned to my cube and over the next half hour discovered that my phone did not have any tracking capability turned on and then further discovered that for my particular phone there didn’t even seem to BE any tracking capability. I took a deep breath and suspended service and then called the phone company to see if perhaps they could track it from there end.  All the while the cost of getting a new phone was running through my head and I was starting to make a mental list of all the information stored in the phone and how I was going to have to re-assemble it somehow.

While I was on the phone I thought I’d empty out the purse one last time. As I set the empty purse down on the desk, it “thunked”.  I felt around and could feel the outline of the phone at the bottom.  It was between the purse and the lining!  The pocket that I normally put it in had a phone-sized hole and the phone had fallen through.  The gal on the phone with me was really nice to me, reactivated my service and wished me a good rest of the day.   I was so relieved, I could feel the weight falling away from shoulders – I almost shed a tear.

I got duct tape from the maintenance department and taped up the hole before I left the office.

What was the last thing you lost? Or found?